Membership not valid?

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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jocelyn@lds
New Member
Posts: 1
Joined: Wed Jan 16, 2019 11:50 am

Membership not valid?

#1

Post by jocelyn@lds »

[font=]8[/font]I have been having problem with connecting my lds account to online store so i can purchase temple garments. I used to order stuff easily. For some reason my account is restricted to purchase garments. I did everything I could to get connected but for some reason, it kept telling me the same thing. Is there anyway to recover my acct. status so I can have an easy access to my ward family as well as purchasing temple related item?
jonesrk
Church Employee
Church Employee
Posts: 2076
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

Re: Membership not valid?

#2

Post by jonesrk »

The account you used to post this message doesn't have your membership number attached to it. You do have a different account that has you membership number attached to it. If you use that one it should work for the store.
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