Redirect to ChurchOfJesusChrist.org logs you out

Having a problem with the Forum? Or feedback about the forum? This is the place.
mevans
Senior Member
Posts: 1679
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Redirect to ChurchOfJesusChrist.org logs you out

Postby mevans » Wed Mar 27, 2019 8:45 am

I've noticed that some links on the tech forum now redirect you to https://tech.ChurchOfJesusChrist.org/forum. When it does that, your LDS Account authentication doesn't travel along, so you aren't logged in. I hope someone is aware of this and is working on a fix.

lajackson
Community Moderators
Posts: 8479
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Redirect to ChurchOfJesusChrist.org logs you out

Postby lajackson » Wed Mar 27, 2019 9:00 am

mevans wrote:I've noticed that some links on the tech forum now redirect you to https://tech.ChurchOfJesusChrist.org/forum. When it does that, your LDS Account authentication doesn't travel along, so you aren't logged in. I hope someone is aware of this and is working on a fix.

If you sign in using the lds domain you can still read the forum. But once you post or make any other changes, you are redirected to the new ChurchofJesusChrist domain. Your original sign in set a cookie for the lds domain that is not recognized by the ChurchofJesusChrist domain.

You can avoid this problem if you change your bookmark to Tech.ChurchofJesusChrist.org/forum. The other temporary option is to sign in again at the new domain and have both cookies working until you sign out or close your browser.

russellhltn
Community Administrator
Posts: 25895
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Redirect to ChurchOfJesusChrist.org logs you out

Postby russellhltn » Wed Mar 27, 2019 10:45 am

I'm pretty sure the long-term fix is to use ChurchofJesusChrist.org, or perhaps do a re-direct before logging in.
Have you searched the Help Center? Try doing a Google search and adding "site:lds.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

mevans
Senior Member
Posts: 1679
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Redirect to ChurchOfJesusChrist.org logs you out

Postby mevans » Wed Mar 27, 2019 7:35 pm

If I try logging in as https://tech.ChurchOfJesusChrist.org/forum, the authentication doesn't carry over from being logged in to https://lds.org. I guess a problem is that even if I go to https://ChurchOfJesusChrist.org that I get redirected to https://lds.org, whereas if I'm on the forum, it's not necessarily doing a redirect back to lds.org.

I confirmed that if I log in to https://tech.ChurchOfJesusChrist.org/forum with my LDS account that it does let me log in. Maybe the problem will get solved whenever they stop redirecting to lds.org.

lajackson
Community Moderators
Posts: 8479
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Redirect to ChurchOfJesusChrist.org logs you out

Postby lajackson » Wed Mar 27, 2019 8:20 pm

mevans wrote:Maybe the problem will get solved whenever they stop redirecting to lds.org.

They just began making the changes a few days ago. A few tests were needed. Things will slow down because of general conference, and then I think you will see the change completed shortly thereafter. It is a very manual and labor-intensive process, and other areas still have a higher priority. But it will get sorted out soon enough.


Return to “Help with this forum”

Who is online

Users browsing this forum: No registered users and 1 guest