Cannot highlight or add notes in New Experience

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
carolynnsue
New Member
Posts: 5
Joined: Sun Feb 03, 2019 12:57 pm

Cannot highlight or add notes in New Experience

Postby carolynnsue » Sat May 25, 2019 7:59 am

As of today, I cannot highlight scriptural text nor can I add notes via the New Experience on my computer. Each time I try to do so, the choice box for "Mark, Note, Tag, Add To, Copy" pops up but then immediately disappears when I click on one of those options.

It worked just fine a couple days ago, but now it is not, and it is very frustrating. Will it be fixed soon? I am using a MacBook running OS 10.13.6. Thank you!!

mevans
Senior Member
Posts: 1728
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Cannot highlight or add notes in New Experience

Postby mevans » Sun Jun 09, 2019 9:45 am

I find the New Experience to be intermittent. Sometimes it won't even render content. Sometimes notes don't work. They seem to be working on things. I think we're supposed to have patience.


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