Repeat sign in page

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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dohnanyi
New Member
Posts: 1
Joined: Tue Jun 04, 2019 10:29 am

Repeat sign in page

#1

Post by dohnanyi »

I have been trying to sign in to look at the ward directory.
I am directed to sign in - which I do.
The page starts to open the ward directory.
I am then directed back to the sign in page - which I do.
The page starts to open the ward directory.
I am then directed back to the sign in page - agggghhh. Help.
russellhltn
Community Administrator
Posts: 31520
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Repeat sign in page

#2

Post by russellhltn »

It's working now, at least for me. I'd clear the browser cache and cookies and try again.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
johnsoninca
New Member
Posts: 1
Joined: Fri Jun 14, 2019 4:52 am

Re: Repeat sign in page

#3

Post by johnsoninca »

I am also having this problem. Cleared cache and history on both PC and iPhone, still have issue.

The issue began on 6/12/19. I'm trying to synch after a ward and stake realignment.
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