Gospel library app crashes on loading
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Re: Gospel library app crashes on loading
Same problem as others have described. On ipad the gospel library app is crashing just after the screen showing the icons appears. As others have done, I tried turning iPad off and back on, deleting and reinstalling the app and connecting to a different WiFi. The only way it will work is to turn WiFi off but then I can’t get any content. Please help..
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Re: Gospel library app crashes on loading
What happens if you start it and then turn the WFi on? Does it start OK after that?tanisb wrote:The only way it will work is to turn WiFi off but then I can’t get any content.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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Re: Gospel library app crashes on loading
My Gospel Library app on my iPad is crashing - will not open. How do I solve this?
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Re: Gospel library app crashes on loading
I’m having same issue, iPhone 7,, GL app opens then closes, tried rebooting, re-installing, cleared history, different networks, without WiFi
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Re: Gospel library app crashes on loading
I am using an IPAD Air with 12.4.5 OS. I have had the issue of the Gospel Library downloading, but not opening up. This happened with the update to 5.4.0. Before then is worked. I have removed the app, restarted the IPad and downloaded the app twice without success. I have removed the app and then reinstalled using a different internet connection and tried to open, but could not. I have run out of ideas. Any suggestions. Thanks you.
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Re: Gospel library app crashes on loading
My wife is having the same issue on her iPhone X running iOS 13.3.1. Oddly I am not having the problem on my iPhone 11 Pro. Same version of iOS and the same version of the app (5.4.0).
I have tried everything I can think of including uninstalling and reinstalling the app and trying to open it with and without Wi-Fi or cellular data. At first it would display some content and then crash a second or two later, but after all of my missing around now it never gets past the splash screen.
I hope an emergency fix is forthcoming.
I have tried everything I can think of including uninstalling and reinstalling the app and trying to open it with and without Wi-Fi or cellular data. At first it would display some content and then crash a second or two later, but after all of my missing around now it never gets past the splash screen.
I hope an emergency fix is forthcoming.
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Re: Gospel library app crashes on loading
I updated to version 5.4.0 last night with my Apple iPad mini and now the app won’t open.
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Re: Gospel library app crashes on loading
My husband is having the same problem and we have tried all of the suggestions on this thread multiple times. Both of us have the iPhone 8 and yet the app works just fine on my phone but won’t open on my husband’s. Very frustrating and at a loss of what to do next.
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Re: Gospel library app crashes on loading
My iPhone 6 Plus running iOS 12.4.5 crashes while loading Gospel Library, after showing the Moroni screen for 4 seconds. It started crashing about Feb 17th, 2020, and has crashed consistently since then. I tried shutting off the phone, and I tried uninstalling and reinstalling the Gospel Library app. Also tried turning off wifi. None of those things helped. Suggestions?
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Re: Gospel library app crashes on loading
Same for me. Any help?