I can't login to LDS tools and It says that I don't have a MRN but I do

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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aacoleman
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Joined: Sun Jan 08, 2017 7:30 pm

I can't login to LDS tools and It says that I don't have a MRN but I do

#1

Post by aacoleman »

I can't login to LDS tools and It says that I don't have a MRN but I do. It's being really weird.
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russellhltn
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Re: I can't login to LDS tools and It says that I don't have a MRN but I do

#2

Post by russellhltn »

I'd make sure you're using the same login ID. I can see that on either page.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
scgallafent
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Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: I can't login to LDS tools and It says that I don't have a MRN but I do

#3

Post by scgallafent »

That looks like it is related to some problems that have been occurring with one of the internal services this afternoon. I wouldn't get anxious right now.
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