Is this just me? No "Members moved out" report

Discussions around the Android version of the Member Tools application
jdlessley
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Re: Is this just me? No "Members moved out" report

Postby jdlessley » Thu Aug 01, 2019 2:55 pm

I just synced and the report has returned and is complete as compared to the LCR report. I am viewing the report as a ward clerk.
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danpass
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Re: Is this just me? No "Members moved out" report

Postby danpass » Fri Aug 02, 2019 1:22 pm

danpass wrote:I synced just now and the report is now present and appears to be working correctly for me, as an assistant stake clerk. Yesterday, the report was listed at the stake level, but was empty when I selected the report. When I chose a ward, the report would disappear from the list.

Update:
While the report is now available, regardless of which unit I select, the same members appear. Also, I now see that the list is not complete.


I just synced again now and I see no change from what I described above, yesterday.

However, I just compared what I see in the Android Member Tools report with LCR. I see now that the Tools app is actually showing me a complete list of move-outs, but for just a single ward. The same list shows whether I select the stake or any individual ward. The move-outs shown are from the first ward in the alphabetically sorted list of wards in the stake.

russellhltn
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Re: Is this just me? No "Members moved out" report

Postby russellhltn » Fri Aug 02, 2019 2:32 pm

danpass wrote:
danpass wrote:I see now that the Tools app is actually showing me a complete list of move-outs, but for just a single ward. The same list shows whether I select the stake or any individual ward. The move-outs shown are from the first ward in the alphabetically sorted list of wards in the stake.

I'd send feedback from within the app.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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danpass
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Re: Is this just me? No "Members moved out" report

Postby danpass » Sat Aug 03, 2019 10:16 am

Feedback submitted.

Is anyone else with stake-level access to this report, seeing similar behavior?

danpass
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Re: Is this just me? No "Members moved out" report

Postby danpass » Tue Aug 27, 2019 11:37 am

russellhltn wrote:
danpass wrote:
danpass wrote:I see now that the Tools app is actually showing me a complete list of move-outs, but for just a single ward. The same list shows whether I select the stake or any individual ward. The move-outs shown are from the first ward in the alphabetically sorted list of wards in the stake.

I'd send feedback from within the app.


After sending feedback, I was contacted by support and asked to sign in at https://www.churchofjesuschrist.org/header and send them a copy of the info shown, so the developers could see what was going on with my account.

Last Thursday, the 22nd, I received another e-mail, saying that there had been a patch release the night before, which should fix my issue, with another database sync.

The issue I was having is now resolved.


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