Duplicate account.

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Monwa001
New Member
Posts: 1
Joined: Thu Aug 08, 2019 12:28 pm

Duplicate account.

#1

Post by Monwa001 »

I have two church accounts with the same email. I forgot my password on the old account. when i try to put my membership number it refuse saying its already taken.
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russellhltn
Community Administrator
Posts: 31957
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Duplicate account.

#2

Post by russellhltn »

You should be able to use the "forgot password" link on the old account to recover it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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