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Daughter's Church Account

Posted: Mon Aug 19, 2019 10:41 pm
by ctm1977
My daughter just started her senior year of Seminary. There is an online component this year that requires her to login with her church account to complete online assignments. She set up a church account awhile ago but does not remember her username and password. She doesn't remember which email address she used to sign up for her account. And to be frank, she doesn't want to remember any of this stuff as she does not want to have to do the online component, but she has to in order to complete seminary. Is there any way we can scrub her previous account and start from scratch? Otherwise I have no idea how we can recover a username and password and allow her to get online. Please help!

Re: Daughter's Church Account

Posted: Tue Aug 20, 2019 10:02 am
by jdlessley
Talk to your ward clerk. He will be able to help you get into contact with the Global Service Center (GSC) for support. He must initiate the contact with support.

Re: Daughter's Church Account

Posted: Wed Aug 21, 2019 11:56 am
by ctm1977
Thank you!