I log in and I get a third of the sync line then just stops. Been unable to access for 2 days.
Russ
Unable to open LDS Tools
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Re: Unable to open LDS Tools
Unable to reset pw
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Re: Unable to open LDS Tools
To whom it may concern,
H ope you can help. I was having trouble with the former lds tools. A tech friend suggested that I delete the app and download it again on mu iPhone. I've tried that multiple times over the last two weeks. When I "open" the app I keep getting the message that the web site is currently down. I have changed my password recently so I tried using my old password as well as the new one, Neither works. How do I download the new app? Is the website really down for over a week?
Thanks,
Joan
H ope you can help. I was having trouble with the former lds tools. A tech friend suggested that I delete the app and download it again on mu iPhone. I've tried that multiple times over the last two weeks. When I "open" the app I keep getting the message that the web site is currently down. I have changed my password recently so I tried using my old password as well as the new one, Neither works. How do I download the new app? Is the website really down for over a week?
Thanks,
Joan
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Re: Unable to open LDS Tools
What version of iOS are you running? You have to have iOS 11 or later.mcwjo wrote:When I "open" the app I keep getting the message that the web site is currently down. I have changed my password recently so I tried using my old password as well as the new one, Neither works. How do I download the new app? Is the website really down for over a week?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Unable to open LDS Tools
I have always been able to access tools. Last night I tried and couldnt. I have deleted and redownload the app . I have asked for the code but one never comes to my email or phone. I am at a loss as what to do. Please help
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Re: Unable to open LDS Tools
Delete and re-download app.