No audio

Using the Church Webcasting System, YouTube, etc. Including cameras and mixers.
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sisterdil
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Posts: 1
Joined: Sun Oct 20, 2019 8:26 am

No audio

#1

Post by sisterdil »

I was able to watch our Stake Conference on my laptop, from home yesterday afternoon and again last evening. But today, I only have video, and no audio.

What to do now?

Sister Robbins
Aczlan
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Posts: 358
Joined: Sun Jun 06, 2010 5:29 pm
Location: Upstate, NY, USA

Re: Update to portal.ldswebcast.org?

#2

Post by Aczlan »

sisterdil wrote:I was able to watch our Stake Conference on my laptop, from home yesterday afternoon and again last evening. But today, I only have video, and no audio.

What to do now?

Sister Robbins
I would start with a reboot and switching to Chrome (if you aren't already using it). From what I understand, most of the developers for that site use Chrome, so its the best tested browser.
If that doesn't work, call your Stake Technoligy Specialist.

Aaron Z
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Mikerowaved
Community Moderators
Posts: 4529
Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Re: No audio

#3

Post by Mikerowaved »

sisterdil wrote:But today, I only have video, and no audio.
That happened to us at a meeting house that was receiving stake conference with a notebook PC. For us, it was fixed by refreshing the web browser page. You might want to start there. Unfortunately, your conference has probably ended by now.
So we can better help you, please edit your Profile to include your general location.
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