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No audio

Posted: Sun Oct 20, 2019 8:29 am
by sisterdil
I was able to watch our Stake Conference on my laptop, from home yesterday afternoon and again last evening. But today, I only have video, and no audio.

What to do now?

Sister Robbins

Re: Update to portal.ldswebcast.org?

Posted: Sun Oct 20, 2019 11:33 am
by Aczlan
sisterdil wrote:I was able to watch our Stake Conference on my laptop, from home yesterday afternoon and again last evening. But today, I only have video, and no audio.

What to do now?

Sister Robbins
I would start with a reboot and switching to Chrome (if you aren't already using it). From what I understand, most of the developers for that site use Chrome, so its the best tested browser.
If that doesn't work, call your Stake Technoligy Specialist.

Aaron Z

Re: No audio

Posted: Sun Oct 20, 2019 12:25 pm
by Mikerowaved
sisterdil wrote:But today, I only have video, and no audio.
That happened to us at a meeting house that was receiving stake conference with a notebook PC. For us, it was fixed by refreshing the web browser page. You might want to start there. Unfortunately, your conference has probably ended by now.