Highlights and Notes are suddenly gone.

Discussions around the Gospel Library application for Windows for Desktop and Mobile
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kthcls1976
New Member
Posts: 33
Joined: Thu Nov 07, 2013 12:38 pm

Highlights and Notes are suddenly gone.

#1

Post by kthcls1976 »

My highlights and notes are suddenly gone. 30 years worth. Also, when I sign into the Church website it now wants my User Name and Password every time rather than keeping signed in for a couple of weeks. How do I get my annotations back?
kthcls1976
New Member
Posts: 33
Joined: Thu Nov 07, 2013 12:38 pm

Re: Highlights and Notes are suddenly gone.

#2

Post by kthcls1976 »

When I open Gospel Library the circle next to "Signed in as David..." is not checked. How do I sign into Gospel Library? That might bring my annotations back. I'm signed into my Church website account.
WoodburyM
New Member
Posts: 5
Joined: Fri Jan 27, 2012 8:00 am

Re: Highlights and Notes are suddenly gone.

#3

Post by WoodburyM »

I am having the same problem, but I am signed in and synced, and all my markings, notes, cross ref’s have all disappeared; just blank scriptures!
spencerto
Church Employee
Church Employee
Posts: 62
Joined: Thu Feb 07, 2013 11:08 am

Re: Highlights and Notes are suddenly gone.

#4

Post by spencerto »

There have been issues with the Gospel Library Annotation service and stability. If your annotations seemed to have disappeared, try logging out and back in again at a later time when the service has been restored and you should see them all return.
WoodburyM
New Member
Posts: 5
Joined: Fri Jan 27, 2012 8:00 am

Re: Highlights and Notes are suddenly gone.

#5

Post by WoodburyM »

Thanks. They are all back now!
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