Member Tools Sync and SIgn-In

Any discussions around the Member Tools App on various mobile and electronic devices
garystroble
Member
Posts: 182
Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: Member Tools Sync and SIgn-In

#31

Post by garystroble »

Yes, after figuring out how to configure the log in. Kept looping at first.
Aingealfire
New Member
Posts: 8
Joined: Sun Nov 13, 2011 9:40 am
Location: Pennsylvania, USA

Re: Member Tools Sync and SIgn-In

#32

Post by Aingealfire »

My moms phone is looping the login and won’t complete a sync to display the directory. Her account is fine, as we can log in to the directory on the website, and family search.org, just not the app. My app logged in ok on both my phone and iPad.

IOS 13.5.1
Tools 4.0.0 (6913)
garyblodgett
New Member
Posts: 1
Joined: Tue Jul 07, 2020 12:16 pm

Re: Member Tools Sync and SIgn-In

#33

Post by garyblodgett »

I’m having the same problem. When I opened my iPad I noticed that member tools was updating. I have the touch feature to sign in but the screen to log in popped up. I entered my name and password and the update screen opened then froze. Nothing I did worked.
naomilish
New Member
Posts: 2
Joined: Tue Jul 07, 2020 2:16 pm

Re: Member Tools Sync and SIgn-In

#34

Post by naomilish »

Ditto
Aingealfire
New Member
Posts: 8
Joined: Sun Nov 13, 2011 9:40 am
Location: Pennsylvania, USA

Re: Member Tools Sync and SIgn-In

#35

Post by Aingealfire »

Are there any new updates to this? My moms phone is still looping the login and won’t complete a sync to display the directory. Her account is fine, as we can log in to the directory on the website, just not the app. My app logged in ok on both my phone and iPad. I've uninstalled and reinstalled the app, but it won't get past the first 1/4 of the sync before flipping back to the login screen.
Post Reply

Return to “Member Tools”