I can not reinstall

Discussions around the Android version of the Gospel Library application.
sidecar
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Posts: 1
Joined: Mon Dec 23, 2019 5:13 pm

I can not reinstall

Postby sidecar » Mon Dec 23, 2019 5:17 pm

I uninstalled because it wouldn't download some things, Now I can't install it. It just gets hung up on the updating library part and says it can't download the library updates. I have lots of room on my sd card and have even tried a different sd card. I have also shut down the phone and restarted a few times. I it a samsung S7. It has been weeks that I have been trying and I really need this app. Any ideas I can try?

carsonm
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Posts: 88
Joined: Sun Feb 27, 2011 11:57 am

Re: I can not reinstall

Postby carsonm » Mon Dec 23, 2019 7:01 pm

Without knowing the version of Andriod you are running on your S7, If it a bit older version of Andriod you might reference this post.

. https://tech.churchofjesuschrist.org/fo ... 02&t=34113

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sbradshaw
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Location: Provo, UT
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Re: I can not reinstall

Postby sbradshaw » Thu Jan 02, 2020 3:22 pm

Are you still seeing this problem today? (There was a recent content update that might have fixed the issue.)
If not, do you have any VPNs, content blockers, or web filtering services installed that might be blocking the app's access to the content servers?
Samuel Bradshaw • If you desire to serve God, you are called to the work.


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