my missionary is unable to login into her Missionary Portal.

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Vjjenks
New Member
Posts: 1
Joined: Wed Jan 29, 2020 9:13 pm

my missionary is unable to login into her Missionary Portal.

Postby Vjjenks » Wed Jan 29, 2020 9:38 pm

Is the Missionary Portal link working? My missionary has tried to login with her information but it says "access denied" How do we fix this??

jdlessley
Community Moderators
Posts: 7492
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: my missionary is unable to login into her Missionary Portal.

Postby jdlessley » Thu Jan 30, 2020 3:45 am

That is not necessarily something wrong on the missionary's end. There are system wide authentication issues the programmers are working on. When I get an "Accessed Denied" error page message for something I know I have access to, and should continue to have access to, I just continue to refresh the page. Generally I get through within less than a minute and no more than four or five tries. If there is no success within a minute or so I wait several minutes longer and try again.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

michaelgrobbins0808@gmail.com
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Posts: 1
Joined: Tue Feb 04, 2020 11:07 pm

Re: my missionary is unable to login into her Missionary Portal.

Postby michaelgrobbins0808@gmail.com » Tue Feb 04, 2020 11:09 pm

The website would not let him login to his email.

sophiemaelewis
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Posts: 1
Joined: Wed Feb 12, 2020 10:29 am

Re: my missionary is unable to login into her Missionary Portal.

Postby sophiemaelewis » Wed Feb 12, 2020 10:52 am

hi I am wondering if you ever got this problem fixed? I am having the same trouble with my own missionary portal.


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