Record Numbers

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
sethoo
New Member
Posts: 11
Joined: Sat Feb 04, 2017 10:33 am

Record Numbers

Postby sethoo » Fri Feb 14, 2020 10:41 am

Are you able to use the record number with an alphabet at the end of the number to create a church account?

User avatar
sbradshaw
Senior Member
Posts: 4982
Joined: Mon Sep 26, 2011 8:42 pm
Location: Utah
Contact:

Re: Record Numbers

Postby sbradshaw » Fri Feb 14, 2020 10:45 am

Yes, my membership record number has a letter at the end and I haven't had any problems. Usually if it gives you an error, it's because there's already an account associated with that record number (which you would need to recover), or the record number wasn't typed correctly (a clerk can verify the number).
Samuel Bradshaw • If you desire to serve God, you are called to the work.

lajackson
Community Moderators
Posts: 9595
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Record Numbers

Postby lajackson » Fri Feb 14, 2020 1:11 pm

The letter at the end of an MRN is a check digit, the letter A. In the early days in some systems you had to enter a capital A as opposed to a lowercase a. With improvements, most systems now will take either uppercase or lowercase as the entry. But if at first an entry does not seem to work, I would make sure you are using the capital A.

After that, the regular rules or MRN entering apply, with the most common error being that the MRN is already in use with another account, perhaps an old FamilySearch or other account established long ago and no longer remembered. If that happens, there are simple methods of retrieving the account that actually has the number attached, and then going from there.


Return to “Church Account”

Who is online

Users browsing this forum: No registered users and 0 guests