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Gospel Living App pulled in old Profile Information

Posted: Wed Feb 19, 2020 2:43 pm
by mattdalebout
This may or may not be the correct forum, but when I linked my account to the Gospel Living App, it pulled in old information for my Profile (email and phone number). And, I can find no way to update it within the app.

All other Church applications (e.g. LDS Tools) and Web sites (ChurchofJesusChrist.org) list my correct profile information, which makes the incorrect information transfer, when linking of my profile to the app, even more of a head-scratcher.

Any ideas?

Re: Gospel Living App pulled in old Profile Information

Posted: Wed Feb 19, 2020 6:07 pm
by russellhltn
I'm not sure where it's pulling from. My Church account has a different spelling of my last name, but it's not puling from there. Yet, it's missing my phone number, but I have that.

Re: Gospel Living App pulled in old Profile Information

Posted: Mon Feb 24, 2020 10:24 am
by avonnied
Same thing happened to my wife. Old old email address. The tools and account settings all show her new email but the living app shows her old email (from months and months ago)