Child's Account Already Exists

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Child's Account Already Exists


Post by faxprincess »

I am trying to set up an account for my son, but when I input his member number and Birthday it says an account already exists or that the info is incorrect. It's the right information, so if I've set up an account, I do not recall what credentials I used. How can I recover his account?
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Re: Child's Account Already Exists


Post by rmrichesjr »

My first suggestion is to try the 'forgot my username' link. If that doesn't solve the problem, please see the 'PLEASE READ FIRST' announcement topic at the top of the Church Account forum: viewtopic.php?f=92&t=30383
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