Hi, I am living in Switzerland like 3 months ago, and when I go to the donations page it only appears the history of donations that I've made, but it doesn't appear the paper to fill to make a donation.
What's the problem? Do I have to make a donation in person first, so that will allow me to pay online then or what?
Thanks!
Can't make a donation online
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Re: Can't make a donation online
Online donations are different from in person donations and one is not required in order to do the other. You can always donate in person. You can only donate online if your country has an online donation system.
Your clerk will be able to help you donate online if Switzerland has an online system. It will require that you have a Swiss banking account.
If you have been donating online in the past in another country and have moved to Switzerland, and you wish to continue to donate as you have been from the same bank account you were using, there is a way this can be done. Many who move temporarily do this. You would need to contact the donations department for assistance.
onlinedonationsupport@churchofjesuschrist.org
Your clerk will be able to help you donate online if Switzerland has an online system. It will require that you have a Swiss banking account.
If you have been donating online in the past in another country and have moved to Switzerland, and you wish to continue to donate as you have been from the same bank account you were using, there is a way this can be done. Many who move temporarily do this. You would need to contact the donations department for assistance.
onlinedonationsupport@churchofjesuschrist.org
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- New Member
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Re: Can't make a donation online
The "Make a Donation" option isn't appearing on my account either despite me paying tithing on this account for years. I live in the US, so I'm not sure why it's stopped working.
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- Community Administrator
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Re: Can't make a donation online
What about other websites like Ward Directory or Calendar?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- Church Employee
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Re: Can't make a donation online
You'll need to get your membership records moved back into your ward. Talk to your ward clerk.
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Re: Online Donation Form Missing from My Account
I recently moved from the US to Israel. There is no longer a donation form available on my account. This is particular to Israel? Please advise, as I need to make my donations online. Thanks
Moderator note: Post moved to more appropriate topic discussion.
Moderator note: Post moved to more appropriate topic discussion.
Last edited by jdlessley on Wed Jan 04, 2023 1:04 pm, edited 1 time in total.
Reason: moved post to more approprite topic discussion
Reason: moved post to more approprite topic discussion
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- Community Moderators
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Re: Online Donation Form Missing from My Account
Each country with an Online Donations system is different. I do not know if Israel has the capability, but your clerk will be able to help you if you wish to donate from a bank account in Israel.
If you wish to continue donating from a U.S. bank account, there is a way for the Finance Department to flag your account so you may continue to do that. Send an email to onlinedonationsupport@ldschurch.org with the details of your situation.