Forgot Username & email associated with account

Any discussions around the Gospel Living App on various mobile devices.
ElizaRichins514
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Posts: 1
Joined: Mon May 18, 2020 8:40 pm

Forgot Username & email associated with account

Postby ElizaRichins514 » Mon May 18, 2020 8:40 pm

I am trying to log my daughter into the Gospel Living App, but she cannot remember the username or email she used when she created her account on the church website for a youth activity two years ago. We think she used, a now inactive, school email. Is there any way to look up her account using just her MRN and birthday?

rmrichesjr
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Forgot Username & email associated with account

Postby rmrichesjr » Mon May 18, 2020 9:16 pm

On the Church website, there are ways to recover a username and reset a password. I'm not sure whether it can be done with just the MRN or whether that got disabled. Please check this topic:

https://tech.churchofjesuschrist.org/fo ... 92&t=30383

Worst case, your ward clerk can put you in touch with the Global Service Center who can help.


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