Sealing cancellation/clearance process

Discussions around miscellaneous technologies and projects for the general membership.
hand07
New Member
Posts: 2
Joined: Tue Jun 02, 2020 4:43 pm

Sealing cancellation/clearance process

Postby hand07 » Tue Jun 02, 2020 5:42 pm

I would like to make a suggestion. The sealing cancellation process should be more transparent than it is. It would be so much easier for all parties involved if there was a transparent tracking system of the status of these applications. That way, when it gets held up in one place for too long, as is inevitable from my experience, the applicant would know and can go to the correct person and get things moving. They would also know when it’s complete and approved.

Also, I don’t understand why the applicant can’t call church headquarters directly to see if that application has been approved or not. It has to be a bishop or stake president who calls to headquarters to get that information. That is a problem because they often become quite busy and it falls off their radar. They sometimes don’t prioritize it properly, leaving a stressing bride/groom to stress even more. The applicant is trying to plan and move forward with their life. Please please please create a better system for this!

scgallafent
Church Employee
Church Employee
Posts: 2515
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Sealing cancellation/clearance process

Postby scgallafent » Wed Jun 03, 2020 9:22 am

This forum is a user-to-user support forum. Posting your suggestion here isn't going to get it to someone who would make the decision to implement such a system. The best approach for this would be to suggest it to your stake president and have him bring up the concerns in a coordinating council meeting.

russellhltn
Community Administrator
Posts: 28513
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Sealing cancellation/clearance process

Postby russellhltn » Wed Jun 03, 2020 10:31 am

hand07 wrote:Also, I don’t understand why the applicant can’t call church headquarters directly to see if that application has been approved or not.

From what I understand, the church doesn't have a very large support staff. It wouldn't take too much to overwhelm them. By forcing it to go though the stake president, then they won't get calls when the hold up is with local leadership.
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