Member Tools missing lots of contacts after sync

Discussions around the Android version of the Member Tools application
davesudweeks
Senior Member
Posts: 2246
Joined: Sun May 09, 2010 9:16 pm
Location: Oklahoma, USA

Re: Member Tools missing lots of contacts after sync

#11

Post by davesudweeks »

I did not have any problems with the version installed before, but I did not check to see what it was before I updated. Glad to know it is being fixed for those who are experiencing a problem. I never had any problems with missing data (except when sync failures prevented ministering information from loading).

Yes, I do like to be on the beta feed, LOL.
rmdunford
New Member
Posts: 7
Joined: Sat Jul 27, 2013 8:20 pm

Re: Member Tools missing lots of contacts after sync

#12

Post by rmdunford »

davesudweeks wrote:I just updated to the newest version available in the play store (ver. 4.0.4-(101387.5) and then synced the data. I'm on Android 9.

It appears all members are visible in all wards in my stake. Stake date appears to be properly populated. I am in the US (Oklahoma).
Good news. However I am not seeing that version available on the Play Store. Still has the old one.

Update: Ahhh... Didn't see your post about the beta feed. Haha
rmdunford
New Member
Posts: 7
Joined: Sat Jul 27, 2013 8:20 pm

Re: Member Tools missing lots of contacts after sync

#13

Post by rmdunford »

scgallafent wrote:This is fixed in version 4.0.4, which is in beta. It looks like davesudweeks has it. It will roll out generally shortly.
Sooo.... How can I get on the beta feed? I've got a backlog of assignments I can't complete using the web page. :cry:
davesudweeks
Senior Member
Posts: 2246
Joined: Sun May 09, 2010 9:16 pm
Location: Oklahoma, USA

Re: Member Tools missing lots of contacts after sync

#14

Post by davesudweeks »

rmdunford wrote:
scgallafent wrote:This is fixed in version 4.0.4, which is in beta. It looks like davesudweeks has it. It will roll out generally shortly.
Sooo.... How can I get on the beta feed? I've got a backlog of assignments I can't complete using the web page. :cry:
Hopefully someone will chime it - I have been on the beta feed for a couple of years and cannot remember now how to request it...
There is a contact email in the "Developer contact" info on the google play store for the android version - perhaps you could send them a request.
russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Member Tools missing lots of contacts after sync

#15

Post by russellhltn »

davesudweeks wrote:Hopefully someone will chime it - I have been on the beta feed for a couple of years and cannot remember now how to request it...
I'm not sure, but if I go to the Play Store on my device, pull up the app and scroll down, there's a "Join the beta" link.

I didn't follow it, but at least it's not like Gospel Library which says "beta is full".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
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Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Member Tools missing lots of contacts after sync

#16

Post by lajackson »

russellhltn wrote:... if I go to the Play Store on my device, pull up the app and scroll down, there's a "Join the beta" link.
That is exactly how you do it.
rmdunford
New Member
Posts: 7
Joined: Sat Jul 27, 2013 8:20 pm

Re: Member Tools missing lots of contacts after sync

#17

Post by rmdunford »

russellhltn wrote:
davesudweeks wrote:Hopefully someone will chime it - I have been on the beta feed for a couple of years and cannot remember now how to request it...
I'm not sure, but if I go to the Play Store on my device, pull up the app and scroll down, there's a "Join the beta" link.

I didn't follow it, but at least it's not like Gospel Library which says "beta is full".
Yes that worked!! Thank you so much. I have access to everything again. I don't know how we got by when all we had was MLS and we logged in remotely to the clerk's office. Haha
lajackson
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Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Member Tools missing lots of contacts after sync

#18

Post by lajackson »

rmdunford wrote:I don't know how we got by when all we had was MLS and we logged in remotely to the clerk's office. Haha
I wouldn't know. I have never logged in remotely to the clerk's office. Unless you count sending a counselor to get the information. [grin]
drepouille
Senior Member
Posts: 2776
Joined: Sun Jul 01, 2007 6:06 pm
Location: Plattsmouth, NE

Re: Member Tools missing lots of contacts after sync

#19

Post by drepouille »

lajackson wrote:
rmdunford wrote:I don't know how we got by when all we had was MLS and we logged in remotely to the clerk's office. Haha
I wouldn't know. I have never logged in remotely to the clerk's office. Unless you count sending a counselor to get the information. [grin]
Even when I was the STS, and PC Anywhere was available, the policy was that we should never leave a PC unattended in auto-answer mode. A ward leader had to put the PC into auto-answer mode so the STS could dial in to diagnose the issue, and then shut things down again.
Dana Repouille, Plattsmouth, Nebraska
jdlessley
Community Moderators
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Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Member Tools missing lots of contacts after sync

#20

Post by jdlessley »

Moderator note: The topic of the thread is missing contacts after syncing and we have moved off this topic. Let's please keep the thread on topic in accordance with the Code of Conduct.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
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