Any way to edit an address through churchofjesuschrist.org?

Discussions about the Maps Tool on lds.org.
neilanfranklin@hotmail.co.uk
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Joined: Sat Jun 06, 2020 9:27 am

Any way to edit an address through churchofjesuschrist.org?

Postby neilanfranklin@hotmail.co.uk » Sat Jun 13, 2020 7:51 am

It seems that unless the information is changed by an authorised leader, the system doesn’t recognise any update. I recently updated my location with the drag and drop system on maps but it was obvious that this is not an accepted way of updating your address - even when you’re officially logged in with your membership number etc.

I tried to pay tithing online today and was told that I was not permitted to make donations as my address had not been ‘approved’.

eblood66
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Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Any way to edit an address through churchofjesuschrist.org?

Postby eblood66 » Sat Jun 13, 2020 9:17 am

neilanfranklin@hotmail.co.uk wrote:I recently updated my location with the drag and drop system on maps but it was obvious that this is not an accepted way of updating your address

The drag and drop system doesn't actually change your address. It just changes the geographic coordinates the church associates with your address. You'll need to ask a clerk to change the address. But they can do it online so if you contact one they should be able to update it pretty quickly.

mevans
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Location: California, USA

Re: Any way to edit an address through churchofjesuschrist.org?

Postby mevans » Sun Jun 14, 2020 10:47 am

neilanfranklin@hotmail.co.uk wrote:I tried to pay tithing online today and was told that I was not permitted to make donations as my address had not been ‘approved’.


Based on the email in your user name, I assume you're in the UK. You will have a different online banking system than USA, so I don't know if certain approvals are required. If you are having problems making online donations, I suggest you post your question at the Online Donations forum (https://tech.churchofjesuschrist.org/fo ... .php?f=156). Make sure people where know your country, as that will be critical for helping with online donations. You could also try contacting a clerk in your unit if you are having difficulty making online donations.


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