2FA default to auth app instead of sms?

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
cookdoug
New Member
Posts: 3
Joined: Sat May 28, 2011 12:46 pm

2FA default to auth app instead of sms?

Postby cookdoug » Thu Jul 23, 2020 9:47 am

It appears if I have both my mobile number and google Authenticator app set up for 2fa the site defaults to sms. Can I set my account to default to google Authenticator without deleting my mobile number?

Thanks!

nmecantwin73
Member
Posts: 179
Joined: Thu Oct 11, 2007 8:36 am
Location: Utah

Re: 2FA default to auth app instead of sms?

Postby nmecantwin73 » Thu Jul 23, 2020 9:55 am

cookdoug wrote:...Can I set my account to default to google Authenticator without deleting my mobile number?

Yes, when presented with the box to input the SMS code, look for the drop-down arrow next to the Okta logo. Here you can select which 2FA/MFA option you want as your default.
Okta MFA.png
Okta MFA.png (18.56 KiB) Viewed 95 times

cookdoug
New Member
Posts: 3
Joined: Sat May 28, 2011 12:46 pm

Re: 2FA default to auth app instead of sms?

Postby cookdoug » Thu Jul 23, 2020 9:57 am

Great! Thanks for the info.


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