Church Webcast Setup for Teradek

Using the Church Webcasting System, YouTube, etc. Including cameras and mixers.
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Mikerowaved
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Re: Church Webcast Setup for Teradek

#21

Post by Mikerowaved »

OK, I just witnessed what you saw. The Settings menu next to the cog was replaced by the Overlay settings and that was the only thing you could open. This happened when I went live with a test. When I stopped the feed, the regular settings were available again.

If you're not live streaming and it's only showing you the Overlay option, then it really needs a hard reset.
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russellhltn
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Re: Church Webcast Setup for Teradek

#22

Post by russellhltn »

Mikerowaved wrote:OK, I just witnessed what you saw. The Settings menu next to the cog was replaced by the Overlay settings and that was the only thing you could open. This happened when I went live with a test. When I stopped the feed, the regular settings were available again.
I forgot about that. You can't change settings if you're streaming. You have to stop the stream.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
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Re: Church Webcast Setup for Teradek

#23

Post by lajackson »

Mikerowaved wrote:If you're not live streaming and it's only showing you the Overlay option, then it really needs a hard reset.
I was not streaming. I will try the #settings link first, but I see a hard reset in my future. Thanks for the suggestions.
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