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Biometric Hardware Unavailable

Posted: Wed Nov 25, 2020 11:36 am
by melvinparra
Hi after the last update of Member Tool 4.1.0 I can not use the app.

this what happend to me

I enter in the app
Log in with LDS account
show the message in the screen "Updating"
Show the message in the screen "Biometric hardware unavailable"
The app close


I have re installed many times but that not works, I also have installed others past versions of the app but nothing happend.

Please help me.

Melvin Parra

Re: Biometric Hardware Unavailable

Posted: Wed Nov 25, 2020 5:04 pm
by jdlessley
I assume you found your solution in the thread Not able to sign in to member tools.