Church Zoom Accounts - Single Sign-on

Discussions around receiving, originating, and holding Church broadcasts and conferences in meetinghouses including schedules, setup, equipment, and support.
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bartj
Church Employee
Church Employee
Posts: 115
Joined: Thu Mar 19, 2015 4:00 pm

Church Zoom Accounts - Single Sign-on

#1

Post by bartj »

All,

Please be aware single sign-on with Gmail, Facebook, etc. is not supported with the Church Zoom accounts. If you have transferred an account that is setup with single sign-on you may not be able to access the account. If you are unable to log into your Church account because of this, you will need to setup a manual password. Doing this is not super intuitive, but can be done by following these steps:

Step 1: go to Zoom.us
Step 2: click “Sign Up, It’s Free”
Step 3: enter your birth date when prompted
Step 4: enter the email address you are struggling to login into that was transferred to the Church and click “Sign Up”

At this point you should receive an email to activate your account. Follow the steps outlined by Zoom to setup the account, including associating a password to the account. After this, you should be all set.

Following this process should allow you to log into the account using a password but should not remove it from association with the Church. You can confirm everything is still setup correctly by selecting “Profile” after you have logged into your account and confirming you still have license type of "licensed" with “Meeting 500 participants” and “Webinar 500 participants”.
RaffED
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Posts: 1
Joined: Sun Jan 24, 2021 10:21 am

Re: Church Zoom Accounts - Single Sign-on

#2

Post by RaffED »

Worked like a charm. THANK YOU!
weatchley
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Posts: 1
Joined: Sat Feb 06, 2021 5:24 pm

Re: Church Zoom Accounts - Single Sign-on

#3

Post by weatchley »

I am not sure if this is the correct forum, but I am the Stake Technology Specialist and one of the wards that requested a zoom account didn't respond to the Zoom generated set up message until after it expired. I tried to delete the account so that I could recreate it, but responded with "Error: Unable to remove the Zoom Account. Zoom has temporarily suspended changes to this account. Please try making the requested change again in approximately 10 minutes. Contact Zoom or click here you continue to experience issues and need assistance." I tried again in ten minutes, but got the same response.
How to I resend the set up message?
russellhltn
Community Administrator
Posts: 31285
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Church Zoom Accounts - Single Sign-on

#4

Post by russellhltn »

weatchley wrote:I am not sure if this is the correct forum, but I am the Stake Technology Specialist and one of the wards that requested a zoom account didn't respond to the Zoom generated set up message until after it expired.
I'd suggest sending a email to mht at churchofjesuschrist.org or using feedback on the Meet page.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
gafiero
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Posts: 1
Joined: Fri Feb 12, 2021 2:56 pm

Re: Church Zoom Accounts - Single Sign-on

#5

Post by gafiero »

I now have three wards that want a zoom licence. LB 16th, LB 15th and Cpt 1st, Where do I go to get the licence's?
Gordon Fiero Stake Tech. Specialist
russellhltn
Community Administrator
Posts: 31285
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Church Zoom Accounts - Single Sign-on

#6

Post by russellhltn »

gafiero wrote:I now have three wards that want a zoom licence. LB 16th, LB 15th and Cpt 1st, Where do I go to get the licence's?+
meet.churchofjesuschrist.org
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
stephendoud
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Posts: 17
Joined: Fri Sep 25, 2020 4:53 pm

Re: Church Zoom Accounts - Single Sign-on

#7

Post by stephendoud »

Best regards,
Stephen Doud
STS - CARTERSVILLE STAKE, GEORGIA, USA
IsaacLuna
New Member
Posts: 1
Joined: Wed Feb 17, 2021 10:19 pm

Re: Church Zoom Accounts - Single Sign-on

#8

Post by IsaacLuna »

Hi, I already done those steps in order to get the Accounts to my stake, so the Account says that is Basic, how can I change to the Pro licensed, because Its not working :(
marcelocarlosdasilva
New Member
Posts: 1
Joined: Tue Mar 23, 2021 12:01 pm

Re: Church Zoom Accounts - Single Sign-on

#9

Post by marcelocarlosdasilva »

Boa noite como eu consigo criar a conta do zoom para minha estaca?
kaharauwharemate
New Member
Posts: 1
Joined: Fri Apr 23, 2021 12:34 am

Re: Church Zoom Accounts - Single Sign-on

#10

Post by kaharauwharemate »

tena koe team just wanting to know please if i ma able to re do a zoom account our stake i t person has changed would me have to re set everything cause he can not remember the password please need your help
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