Tech Forum

All,

Please be aware single sign-on with Gmail, Facebook, etc. is not supported with the Church Zoom accounts. If you have transferred an account that is setup with single sign-on you may not be able to access the account. If you are unable to log into your Church account because of this, you will need to setup a manual password. Doing this is not super intuitive, but can be done by following these steps:

Step 1: go to Zoom.us
Step 2: click “Sign Up, It’s Free”
Step 3: enter your birth date when prompted
Step 4: enter the email address you are struggling to login into that was transferred to the Church and click “Sign Up”

At this point you should receive an email to activate your account. Follow the steps outlined by Zoom to setup the account, including associating a password to the account. After this, you should be all set.

Following this process should allow you to log into the account using a password but should not remove it from association with the Church. You can confirm everything is still setup correctly by selecting “Profile” after you have logged into your account and confirming you still have license type of "licensed" with “Meeting 500 participants” and “Webinar 500 participants”.

Worked like a charm. THANK YOU!

I am not sure if this is the correct forum, but I am the Stake Technology Specialist and one of the wards that requested a zoom account didn't respond to the Zoom generated set up message until after it expired. I tried to delete the account so that I could recreate it, but responded with "Error: Unable to remove the Zoom Account. Zoom has temporarily suspended changes to this account. Please try making the requested change again in approximately 10 minutes. Contact Zoom or click here you continue to experience issues and need assistance." I tried again in ten minutes, but got the same response.
How to I resend the set up message?

weatchley wrote:I am not sure if this is the correct forum, but I am the Stake Technology Specialist and one of the wards that requested a zoom account didn't respond to the Zoom generated set up message until after it expired.

I'd suggest sending a email to mht at churchofjesuschrist.org or using feedback on the Meet page.

I now have three wards that want a zoom licence. LB 16th, LB 15th and Cpt 1st, Where do I go to get the licence's?
Gordon Fiero Stake Tech. Specialist

gafiero wrote:I now have three wards that want a zoom licence. LB 16th, LB 15th and Cpt 1st, Where do I go to get the licence's?+

meet.churchofjesuschrist.org

Letter discussing zoom accts
https://www.churchofjesuschrist.org/let ... nline=true

Hi, I already done those steps in order to get the Accounts to my stake, so the Account says that is Basic, how can I change to the Pro licensed, because Its not working

Boa noite como eu consigo criar a conta do zoom para minha estaca?

tena koe team just wanting to know please if i ma able to re do a zoom account our stake i t person has changed would me have to re set everything cause he can not remember the password please need your help