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Donation deposited in wrong tax year

Posted: Mon Jan 04, 2021 6:26 pm
by paulacline
I was out of town on Dec 27, 2020. A member gave a donation to the bishop that day. It was not deposited until the next week, Jan 3 2021 when I got back into town. It now reflects a 2021 donation , not 2020. Can this be fixed?

Re: Donation deposited in wrong tax year

Posted: Mon Jan 04, 2021 6:36 pm
by jdlessley
You'll have to call the global service department (GSD). The number is found in the Help Center at the Service Now page.

Re: Donation deposited in wrong tax year

Posted: Mon Jan 04, 2021 6:42 pm
by russellhltn
I think this would be a situation for the ward finance clerk to fix. As long as someone can verify that it got into the hand of a member of the bishopric in 2020, it can be counted as 2020, even if deposited in 2021.

The clerk will likely have to contact support. I'm not sure as GSD is going to help without some local confirmation about the date the donation made it into the hands of the bishop. GSD would have no way of knowing that. All they would know is the date the donation was processed.

Re: Donation deposited in wrong tax year

Posted: Mon Jan 04, 2021 7:18 pm
by waltbristow