The selected encoder is in use at your scheduled time

[joeseegmiller]

In my building with a Teradek, we have sacrament meeting scheduled for each ward at 9, 10:30, and 12. When trying to schedule the webcast for each sacrament meeting, I am met with the error:


The selected encoder is in use at your scheduled time. Please schedule for a different time or select another encoder.


Despite the fact that the meetings are not at the same time, and are scheduled for only 1 hr. We had them scheduled last year without any problem. Only ow that we have to reschedule each ward with changing times for the new year does this show up.

How can I get around this and get back to having them all scheduled to use the Teradek?

[russellhltn]

Are you using the encoder scheduling feature? If not, then select no encoder. If you were using that, I wonder how that worked as the setup time for a new meeting is an hour before start time.

[joeseegmiller]

So because it creates the Virtual Infrastructure 1 hour before start time, the 10:30 meeting "starts" at 9:30, and the 9:00 meeting is still up until 10:00 hence the overlap...