CDOL Error 404

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ElderDuren
New Member
Posts: 1
Joined: Tue Mar 09, 2021 5:48 pm

CDOL Error 404

#1

Post by ElderDuren »

I'm a newer Clerk and am trying to access CDOL to edit the clerk information there to change the shipping address and such for the ward Staples account. When got to CDOL it allowed me to log in but after that there is just an error message at the top of the page no matter what I try to do that says "Sorry, the requested file does not exist. Please check your url and try again." I'm using the only link i can find for CDOL. Anyone know what I need to do to fix this?
russellhltn
Community Administrator
Posts: 31324
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: CDOL Error 404

#2

Post by russellhltn »

My go-to advice anytime a church website doesn't work right is to try incognito mode. The websites have a problem with cookie build-up over time that can cause a number of strange errors.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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sbradshaw
Community Moderators
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Joined: Mon Sep 26, 2011 9:42 pm
Location: Utah
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Re: CDOL Error 404

#3

Post by sbradshaw »

Are you using this URL?
CDOL.ChurchofJesusChrist.org
Samuel Bradshaw • If you desire to serve God, you are called to the work.
jonesrk
Church Employee
Church Employee
Posts: 1992
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

Re: CDOL Error 404

#4

Post by jonesrk »

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