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CDOL Error 404

Posted: Tue Mar 09, 2021 6:36 pm
by ElderDuren
I'm a newer Clerk and am trying to access CDOL to edit the clerk information there to change the shipping address and such for the ward Staples account. When got to CDOL it allowed me to log in but after that there is just an error message at the top of the page no matter what I try to do that says "Sorry, the requested file does not exist. Please check your url and try again." I'm using the only link i can find for CDOL. Anyone know what I need to do to fix this?

Re: CDOL Error 404

Posted: Tue Mar 09, 2021 6:58 pm
by russellhltn
My go-to advice anytime a church website doesn't work right is to try incognito mode. The websites have a problem with cookie build-up over time that can cause a number of strange errors.

Re: CDOL Error 404

Posted: Wed Mar 10, 2021 9:27 am
by sbradshaw
Are you using this URL?
CDOL.ChurchofJesusChrist.org

Re: CDOL Error 404

Posted: Wed Mar 10, 2021 10:51 am
by jonesrk