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Used Wrong email - Now Zoom wants to switch accounts?

Posted: Sat May 01, 2021 6:01 am
by wellslakeland
I have recently been called as the Stake Clerk and was changing the email address from my the old Clerk to my one. I entered my Church email account @churchofjesuschrist.org without realizing that this was not supposed to be done.

Now when I go to sign in to zoom it asks to switch the account from 'Church of Jesus Christ - local units' to 'The Church of Jesus Christ of Latter-day Saints (churchofjesuschrist.zoom.us)'.

It appears that my Church email is already linked to a different Zoom account and now Zoom wants to change the Stake account to the work one....

How do I rectify this?
Is there a way that I can change the email back to a @gmail? It won't let me into the account profile until I make the switch..

Thanks

Re: Used Wrong email - Now Zoom wants to switch accounts?

Posted: Sat May 01, 2021 12:47 pm
by scgallafent
I don't think you're going to be able to straighten this out on your own. It looks like your workforce account and your unit account have gotten tangled together. Your best bet is going to be to contact Meetinghouse Technologies and see if they can get it fixed. Send an email to mht@churchofjesuschrist.org.