Where to ask questions for Face2face

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joedude
New Member
Posts: 3
Joined: Fri Jun 11, 2021 10:50 pm

Where to ask questions for Face2face

Post by joedude »

On the Face to Face website, https://www.churchofjesuschrist.org/bro ... /?lang=eng, it says "Submit your questions below" but there is no field to submit the questions. It says "Questions 0"
How can I submit a question for the upcoming face to face?
jdlessley
Community Moderators
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Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Where to ask questions for Face2face

Post by jdlessley »

I just tried and there was a textbox to submit a question (see image attached).
What browser were you using? Did you try in another web browser?
Ask a question.png
You do not have the required permissions to view the files attached to this post.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
joedude
New Member
Posts: 3
Joined: Fri Jun 11, 2021 10:50 pm

Re: Where to ask questions for Face2face

Post by joedude »

OK. When I clicked the link on my phone I saw the text box. I tried it with Edge and Chrome on two different PCs and I didn't see the text box. I tried it again on my phone and now I don't see the text box.
jdlessley
Community Moderators
Posts: 10508
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Where to ask questions for Face2face

Post by jdlessley »

You are probably experiencing an issue with old cookies. Try using incognito mode to see if this helps. If so then delete cookies for *.churchofjesuschrist.org/*
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
joedude
New Member
Posts: 3
Joined: Fri Jun 11, 2021 10:50 pm

Re: Where to ask questions for Face2face

Post by joedude »

I deleted my cookies on Chrome for my android and that didn't do it. I then Edge on my mobile phone and that finally showed the text box. Weird...
russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Where to ask questions for Face2face

Post by russellhltn »

It wasn't working for me Friday night, but then started appearing Saturday morning.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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