Where to ask questions for Face2face

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joedude
New Member
Posts: 3
Joined: Fri Jun 11, 2021 10:50 pm

Where to ask questions for Face2face

#1

Post by joedude »

On the Face to Face website, https://www.churchofjesuschrist.org/bro ... /?lang=eng, it says "Submit your questions below" but there is no field to submit the questions. It says "Questions 0"
How can I submit a question for the upcoming face to face?
jdlessley
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Posts: 8776
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Where to ask questions for Face2face

#2

Post by jdlessley »

I just tried and there was a textbox to submit a question (see image attached).
What browser were you using? Did you try in another web browser?
Ask a question.png
(158.02 KiB) Not downloaded yet
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
joedude
New Member
Posts: 3
Joined: Fri Jun 11, 2021 10:50 pm

Re: Where to ask questions for Face2face

#3

Post by joedude »

OK. When I clicked the link on my phone I saw the text box. I tried it with Edge and Chrome on two different PCs and I didn't see the text box. I tried it again on my phone and now I don't see the text box.
jdlessley
Community Moderators
Posts: 8776
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Where to ask questions for Face2face

#4

Post by jdlessley »

You are probably experiencing an issue with old cookies. Try using incognito mode to see if this helps. If so then delete cookies for *.churchofjesuschrist.org/*
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
joedude
New Member
Posts: 3
Joined: Fri Jun 11, 2021 10:50 pm

Re: Where to ask questions for Face2face

#5

Post by joedude »

I deleted my cookies on Chrome for my android and that didn't do it. I then Edge on my mobile phone and that finally showed the text box. Weird...
russellhltn
Community Administrator
Posts: 31520
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Where to ask questions for Face2face

#6

Post by russellhltn »

It wasn't working for me Friday night, but then started appearing Saturday morning.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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