Incorrect tithing & fast offering donations

Discussions about the Online Donation system.
amesaphal
New Member
Posts: 1
Joined: Mon Jul 05, 2021 1:55 am

Incorrect tithing & fast offering donations

Post by amesaphal »

Donations made on the 2nd July 2021 was supposed to be $xxx.xx and not $x,xxx.xx. How can it be corrected. Who do I have to go to? [name removed]
Last edited by russellhltn on Mon Jul 05, 2021 4:41 am, edited 1 time in total.
russellhltn
Community Administrator
Posts: 36225
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Incorrect tithing & fast offering donations

Post by russellhltn »

amesaphal wrote:Donations made on the 2nd July 2021 was supposed to be $xxx.xx and not $x,xxx.xx. How can it be corrected. Who do I have to go to? [name removed]
Disclaimer: This is the process for the US. I'm assuming other countries are similar.

If the donation has not yet been processed, you may be able to cancel it using the online portal.

From Help:
I just submitted my donation request and noticed I made a mistake. How can I cancel my donation request?

As long as the Church hasn’t already processed your donation, you may still be able to cancel the donation request. You can cancel the donation request a few different ways: Click the x icon next to the donation that is still in “Processing” status, or click the donation, go to the yellow slip, and click the Cancel Donation Request button at the bottom of the slip. The donation request will be canceled and deleted from the system.
If it has been processed, you need to contact your ward clerk to have him contact support.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

Return to “Online Donations”