member records

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
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wcovey
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member records

#1

Post by wcovey »

"I have a request for children who have been sealed to their mother to change their last name. The father no longer wants them to display his last name.
How do I change their names and what documentation do I need to do this?

William Covey Stake Clerk
russellhltn
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Re: member records

#2

Post by russellhltn »

General Handbook 33.6.1:
A person’s full legal name, as defined by local law or custom, should be used on membership records and ordinance certificates.
The first question I have, is what is their legal name? You should be able to edit the records to reflect that.

I don't recall if "preferred name" includes the last name. The "household name" that's attached to the household is how they are grouped in the Directory/Member Tools. Both preferred and household name can be whatever they want it to be.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jdlessley
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Re: member records

#3

Post by jdlessley »

wcovey wrote:How do I change their names and what documentation do I need to do this?
A stake clerk does not have membership edit permissions. Any membership information change, such as a name change, has to be done by a unit leader/clerk with membership edit permissions in which the membership record resides.
russellhltn wrote:I don't recall if "preferred name" includes the last name.
It includes "Family Name", "Given Name(s)", and "Suffix"
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
wcovey
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Joined: Wed Apr 30, 2014 8:02 pm
Location: Dallas, Texas
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Re: member records

#4

Post by wcovey »

Thank you JD, i knew I could not edit the records but was inquiring for a Ward Clerk and my assistant clerk.
Appreciate the response.
IMarindi
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Joined: Mon Oct 04, 2021 2:15 am

Re: member records

#5

Post by IMarindi »

My name is Ishmael Marindi form Harare Zimbabwe. I joined Pathway program and I now want register for my degree program, however I am failing to do that because the system is saying I have another account linked to my records. I have idea what that account is, I may have forgotten. May you please link my current user name to my records? I have been trying the toll free numbers for help without success both South Africa and Zimbabwe numbers [personal information removed]

Would be grateful if you could help associate the accounts so I can happily register
Last edited by russellhltn on Thu Oct 07, 2021 5:09 pm, edited 2 times in total.
Reason: Removed personal information - this is a public forum
russellhltn
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Re: member records

#6

Post by russellhltn »

IMarindi wrote: Mon Oct 04, 2021 2:28 am I have been trying the toll free numbers for help without success both South Africa and Zimbabwe numbers
I would try those numbers again. Given the time of your post, it may have been outside of working hours.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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