LCR Donations stuck, no Global Services?

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mrbitsch
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Posts: 36
Joined: Thu Dec 12, 2019 2:13 pm

LCR Donations stuck, no Global Services?

#1

Post by mrbitsch »

We're having problems finishing donations in LCR after the bishopric member signin we just get a spinning wheel . Tried to call global services, but every option says they're not open. Does that seem a little crazy to anybody else that global services is closed when they roll out a new way to do donations?
jdlessley
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Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: LCR Donations stuck, no Global Services?

#2

Post by jdlessley »

Donations can still be done using MLS, even for units that have the donations capability in LCR.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
jtbowden
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Joined: Sat May 15, 2021 9:23 pm

Re: LCR Donations stuck, no Global Services?

#3

Post by jtbowden »

jdlessley wrote:Donations can still be done using MLS, even for units that have the donations capability in LCR.
I understand this, but we had a batch already half done. We were concerned that doing the batch through MLS and leaving an open duplicate batch in LCR would cause issues. No one could help in Salt Lake as all we got was a "we're closed" message. Our stake clerk didn't know what to do either. We started manually creating the bank deposit slip so we could safely deposit the money, but after about an hour we were finally able to complete the batch.
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