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LCR Donations stuck, no Global Services?

Posted: Sun Aug 08, 2021 12:36 pm
by mrbitsch
We're having problems finishing donations in LCR after the bishopric member signin we just get a spinning wheel . Tried to call global services, but every option says they're not open. Does that seem a little crazy to anybody else that global services is closed when they roll out a new way to do donations?

Re: LCR Donations stuck, no Global Services?

Posted: Sun Aug 08, 2021 4:54 pm
by jdlessley
Donations can still be done using MLS, even for units that have the donations capability in LCR.

Re: LCR Donations stuck, no Global Services?

Posted: Mon Aug 09, 2021 11:44 am
by jtbowden
jdlessley wrote:Donations can still be done using MLS, even for units that have the donations capability in LCR.
I understand this, but we had a batch already half done. We were concerned that doing the batch through MLS and leaving an open duplicate batch in LCR would cause issues. No one could help in Salt Lake as all we got was a "we're closed" message. Our stake clerk didn't know what to do either. We started manually creating the bank deposit slip so we could safely deposit the money, but after about an hour we were finally able to complete the batch.