REQUEST: Please put your clerk computers under management

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
russellhltn
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Re: REQUEST: Please put your clerk computers under management

#21

Post by russellhltn »

Mikerowaved wrote: Tue Aug 31, 2021 12:36 pm I fixed 1 of 2 that were flagged in my stake using the link and saw that Sophos was still running on that machine. That tells me it was NOT getting the proper management from HQ.
Hmmm, I may have to revisit some machines. I think I have a couple still running Sophos last I checked. I put them on back burner when I was told they were getting replaced, but with the chip shortage, I'm not sure when they will arrive.

But I haven't received any notifications.
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Mikerowaved
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Re: REQUEST: Please put your clerk computers under management

#22

Post by Mikerowaved »

russellhltn wrote: Tue Aug 31, 2021 2:18 pm...but with the chip shortage, I'm not sure when they will arrive.
Yes, I considered passing on putting my 2 problem PC's under management since I was notified by FM that we were on target to get all of ours replaced this year. Good thing I was notified too, as they originally has us down for 2 less than what our stake needs.

The one PC I worked on took about 2.5 hours to finish updating. It was way behind in Microsoft updates, since the policy for updates showed they were supposed to be under the control of HQ, it apparently sat there and didn't receive any updates for quite some time - including critical ones. This alone should be a wakeup call for STS's visiting this thread because they received the notification.
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russellhltn
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Re: REQUEST: Please put your clerk computers under management

#23

Post by russellhltn »

Just got a update from FM that we won't see our new machines until January. At this point, I'm not sure as I'd count on anything until the boxes arrive on my doorstep.

Three questions to ask yourself:
  • When will the chip shortage end?
  • If you were a manufacturer, what models would get the limited supply? High-profit, or low-profit?
  • Which models does the church buy?
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sslatu
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Re: REQUEST: Please put your clerk computers under management

#24

Post by sslatu »

please seeking help on how to put clerks computer under management step by steps?
jdlessley
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Re: REQUEST: Please put your clerk computers under management

#25

Post by jdlessley »

sslatu wrote: Sun Sep 05, 2021 11:30 am please seeking help on how to put clerks computer under management step by steps?

The step by step instructions are in the attached document to the first post to this thread.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
russellhltn
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Re: REQUEST: Please put your clerk computers under management

#26

Post by russellhltn »

Running the install shows that it installs "BESClientHelper". Presumably if you have "BESClientHelper" listed as a service, this may not be needed.

In my case, I installed it because I had a unit computer that was running really slow and wasn't ridding itself of Sophos. The tactic worked.
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cnunezv
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Re: REQUEST: Please put your clerk computers under management

#27

Post by cnunezv »

Link is not working, Ive been trying to download the .exe file but its not loading, any help?
Or do I need to call the Global Service?
russellhltn
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Re: REQUEST: Please put your clerk computers under management

#28

Post by russellhltn »

cnunezv wrote: Thu Sep 16, 2021 9:29 pm Link is not working, Ive been trying to download the .exe file but its not loading, any help?
It's working for me. I tried it even when not logged in.

Be aware that the dash at the end of the line is part of the link and not a "continued on next line" mark.
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