Under my username I see "sync failed" and after checking on my computer I see I have at least 30 unsynced notes on my iphone that are not showing up online. I've tried swiping out the app and re-opening, pulling down on the library page and the notes page, and I have submitted Feedback through the app, but we'll see how long that takes to get a response. I also have read through old forum posts about this, but they seem to all be from over 3 years ago. Based on those forums i've checked my tags for commas or other symbols and I am in the process of looking for any weird characters in the notes themselves, though I highly doubt thats it because I pretty much copy and pasted everything and hardly typed at all.
I don't want to make more notes in case I can't sync them in the end, but I need to keep studying this book on a time crunch, so a quick fix would be amazing. If I log out of my account on my iphone will I lose those 30 unsynced notes, or might that magically solve the problem? Any other ideas how to fix this issue?
If you create a new annotation, for example a highlight somewhere, does it sync? That could help you to know whether the issue is the app not syncing at all, vs. specific annotations/notes that aren't syncing. You can do a pull-refresh on the main library to force the app to attempt a sync.
You mention that the content of the notes was copy/pasted. Was the content copied from somewhere in Gospel Library, or from an external app or website? Are the notes long? The maximum number of characters in a note is 500,000, which is a lot, but if you copy/pasted from a website or another app, there could be HTML or XML formatting tags in the content, not visible when viewing the note, that could have come across, pushing the note closer to the maximum character count. There's code in Gospel Library to convert to plain text when pasting, to avoid that and other issues, but there might be a bug where the conversion to plain text doesn't work completely.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
