Duplicate account won’t delete

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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SanDiegoHB
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Posts: 2
Joined: Wed Oct 27, 2021 6:25 pm

Duplicate account won’t delete

#1

Post by SanDiegoHB »

My wife has some confusion at times, and she created a duplicate account with a slightly different username. It does not have an MRN associated. When I select “delete” on the personal information page, and it directs me to input the username and then click delete, and then it just stalls and does nothing…
Any ideas? Thank you
cstaber
Church Employee
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Location: Orlando, FL, USA
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Re: Duplicate account won’t delete

#2

Post by cstaber »

Have you tried to sign in with the account you were trying to delete? I'm wondering if it actually deleted, but just didn't notify you/behave as it should have.
Rachelle1989
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Joined: Tue Nov 09, 2021 6:23 pm
Location: Haïti
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Re: Duplicate account won’t delete

#3

Post by Rachelle1989 »

Won't delete duplicate account
Rachelle1989
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Joined: Tue Nov 09, 2021 6:23 pm
Location: Haïti
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Re: Duplicate account won’t delete

#4

Post by Rachelle1989 »

I have some issues with my church account
jdlessley
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Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Duplicate account won’t delete

#5

Post by jdlessley »

Rachelle1989 wrote: Thu Nov 18, 2021 2:16 am I have some issues with my church account
With what specifically are you having issues?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
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