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Duplicate account won’t delete

Posted: Wed Oct 27, 2021 6:27 pm
by SanDiegoHB
My wife has some confusion at times, and she created a duplicate account with a slightly different username. It does not have an MRN associated. When I select “delete” on the personal information page, and it directs me to input the username and then click delete, and then it just stalls and does nothing…
Any ideas? Thank you

Re: Duplicate account won’t delete

Posted: Mon Nov 08, 2021 12:48 pm
by cstaber
Have you tried to sign in with the account you were trying to delete? I'm wondering if it actually deleted, but just didn't notify you/behave as it should have.

Re: Duplicate account won’t delete

Posted: Tue Nov 09, 2021 6:27 pm
by Rachelle1989
Won't delete duplicate account

Re: Duplicate account won’t delete

Posted: Thu Nov 18, 2021 2:16 am
by Rachelle1989
I have some issues with my church account

Re: Duplicate account won’t delete

Posted: Thu Nov 18, 2021 11:38 am
by jdlessley
Rachelle1989 wrote: Thu Nov 18, 2021 2:16 am I have some issues with my church account
With what specifically are you having issues?

Re: Duplicate account won’t delete

Posted: Mon Dec 06, 2021 12:19 pm
by amutaigwenelson
I think my membership record number is associated with an account and maybe I have two account on two email addresses
xxxxxxxxxx@gmail.com
xxxxxxxxxx@yahoo.com
Phone numbers
[Phone numbers removed] also I wil like to link my church record number to one account thanks

Re: Duplicate account won’t delete

Posted: Mon Dec 06, 2021 2:10 pm
by russellhltn
amutaigwenelson wrote: Mon Dec 06, 2021 12:19 pm I think my membership record number is associated with an account and maybe I have two account on two email addresses
Please see the following thread: PLEASE READ FIRST: Answers to Most Church Account Problems