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Donation Batch Approvals in LCR Keeps Looping - Unable to submit

Posted: Sun Nov 07, 2021 1:30 pm
by jamauai
The submission process forces a log out, which is normal; but then loops through the same verifications and forces another log out. This keeps looping, never bringing us to the screen where the 2nd approval is required.

This happening for anyone else?

Re: Donation Batch Approvals in LCR Keeps Looping - Unable to submit

Posted: Sun Nov 21, 2021 9:13 am
by nigelrowe
21st Nov and yes round and round then a message flies up " this batch is locked by-----------". Cannott find anywhere that says how to unlock or progress. All very frustrating
Answers please

Re: Donation Batch Approvals in LCR Keeps Looping - Unable to submit

Posted: Sun Nov 21, 2021 9:57 am
by rmrichesjr
nigelrowe wrote: Sun Nov 21, 2021 9:13 am 21st Nov and yes round and round then a message flies up " this batch is locked by-----------". Cannott find anywhere that says how to unlock or progress. All very frustrating
Answers please
There's a chance it might be caused by cookie-itis. There's a slight chance that clearing browser cache and deleting cookies might solve the problem.