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Membership Records Sync with LDS Tools

Posted: Sun Nov 21, 2021 10:48 am
by mzarahemla
Why do I find membership records without pictures yet their picture appears in LDS Tools and vice versa. How do I sync the two?

Re: Membership Records Sync with LDS Tools

Posted: Sun Nov 21, 2021 11:18 am
by russellhltn
mzarahemla wrote: Sun Nov 21, 2021 10:48 am Why do I find membership records without pictures yet their picture appears in LDS Tools and vice versa. How do I sync the two?
Most likely, they do not have an individual photo, but a household photo.

The best way is to ask or help the member upload an individual photo. Doing something with their photos without their consent is asking for trouble.