How To: Edit / Change 'Your Temple'

Discuss ideas and suggestions around the Church website.
mevans
Senior Member
Posts: 1943
Joined: Tue May 22, 2012 1:52 pm
Location: California, USA

Re: How To: Edit / Change 'Your Temple'

#11

Post by mevans »

scgallafent wrote: Tue Nov 30, 2021 1:57 pm When you and your husband to My Home (https://www.churchofjesuschrist.org/my- ... d?lang=eng), do you each see the same temple in the "My Temple" card?
Based on the original post from teresauhamilton4, I believe she was referring to this URL:
https://www.churchofjesuschrist.org/tem ... ppointment

You provided the URL of the dashboard page. Maybe you are trying to determine if the problem appears in more than one location? Based on my experiences with the Dashboard page, I wouldn't trust it. I have submitted more than one issue regarding that page to the church.
scgallafent
Church Employee
Church Employee
Posts: 2942
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: How To: Edit / Change 'Your Temple'

#12

Post by scgallafent »

mevans wrote: Wed Dec 01, 2021 9:25 am You provided the URL of the dashboard page. Maybe you are trying to determine if the problem appears in more than one location? Based on my experiences with the Dashboard page, I wouldn't trust it. I have submitted more than one issue regarding that page to the church.
I did that intentionally. We're trying to identify how the different systems are interacting.
mevans
Senior Member
Posts: 1943
Joined: Tue May 22, 2012 1:52 pm
Location: California, USA

Re: How To: Edit / Change 'Your Temple'

#13

Post by mevans »

I have an idea on why the husband and wife's temple would be different on the scheduling page:
https://www.churchofjesuschrist.org/tem ... ppointment

That page remembers the temple you selected. It behaves like it's stored in a cookie, so if you clear all the information, or use a private browsing session, I believe both people will see the same temple.

I've also seen behavior on the appointment page that after selecting a new temple, the picture of the previous temple was still displayed. I haven't worked on reproducing that yet.
aimazing
New Member
Posts: 3
Joined: Wed Jul 03, 2013 7:58 pm

Re: How To: Edit / Change 'Your Temple'

#14

Post by aimazing »

I am in the Rexburg Idaho Temple district. Last week I was also able to schedule appointments with the Idaho Falls Temple (15 miles away) as well. Now, the Idaho Falls Temple is not searchable for me; I cannot schedule an appointment there. So weird when last week I was able to. Suggestions?
mevans
Senior Member
Posts: 1943
Joined: Tue May 22, 2012 1:52 pm
Location: California, USA

Re: How To: Edit / Change 'Your Temple'

#15

Post by mevans »

aimazing wrote: Fri Dec 03, 2021 2:22 pm I am in the Rexburg Idaho Temple district. Last week I was also able to schedule appointments with the Idaho Falls Temple (15 miles away) as well. Now, the Idaho Falls Temple is not searchable for me; I cannot schedule an appointment there. So weird when last week I was able to. Suggestions?
My only guess is that your ability to schedule at other temples has to do with the COVID-19 situation in the area. I've noticed that not all nearby temples allow me to schedule appointments. I know one temple where I haven't been able to schedule is in an area where the local government has more strict COVID-19 gathering restrictions, so that's my guess on why I can't schedule that temple. Nothing official, though...just a guess.
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