Discuss basic duties of stake and ward clerks, including where to begin.
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I'd suggest reading General Handbook 32.14.9:
It looks like it's on the bishop to process, not the clerk.If the member still wants to resign Church membership, he or she gives the bishop a written, signed request. The bishop submits the request to the stake president through LCR. The stake president then reviews and submits the request through that system. Leaders should act on requests promptly.