Error when saving baptism ordination
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Error when saving baptism ordination
I'm getting an error when trying to save a Baptism ordination. Mom and step dad live in our ward, father does not. Step dad performed the Baptism and Confirmation. Everything inputs fine but when I hit save at the end I get this error: Sorry, "something went wrong loading the requested data. Try refreshing the page, or try again later." I've tried from multiple devices over a period of a week. Does anyone have any suggestions?
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Re: Error when saving baptism ordination
Have you been attempting it with the upload of the baptism interview form including bishop's and parents' signatures? If not, there is the problem. That is required and has been for quite a while now.poundesk wrote: ↑Thu Jan 06, 2022 4:21 pm I'm getting an error when trying to save a Baptism ordination. Mom and step dad live in our ward, father does not. Step dad performed the Baptism and Confirmation. Everything inputs fine but when I hit save at the end I get this error: Sorry, "something went wrong loading the requested data. Try refreshing the page, or try again later." I've tried from multiple devices over a period of a week. Does anyone have any suggestions?
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Re: Error when saving baptism ordination
There is also an issue with uploading those consent forms that we are working on resolving. It is possible that is the problem. If so, a fix is coming.garystroble wrote: ↑Thu Jan 06, 2022 6:04 pm Have you been attempting it with the upload of the baptism interview form including bishop's and parents' signatures? If not, there is the problem. That is required and has been for quite a while now.
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Re: Error when saving baptism ordination
Yes, I have been trying with the consent form.
Thanks! I'll watch for the fix and continue to try.
Thanks! I'll watch for the fix and continue to try.
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Re: Error when saving baptism ordination
The fix has been made, it should work now if you try again.
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Re: Error when saving baptism ordination
Tried to upload today, still doesn't work. Error message is the same.
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Re: Error when saving baptism ordination
I am also running into the same issue. I have tried to upload the consent form and get an error and have tried to record the baptism and confirmation and get the error: Sorry, something went wrong loading the requested data. Try refreshing the page, or try again later.
I've been trying all weekend and again this morning.
I've been trying all weekend and again this morning.
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Re: Error when saving baptism ordination
At this point calling the GSD is going to be the best course of action.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Error when saving baptism ordination
Call the GSD. If it is variation of the same issue, calling them will help identify what is still causing the issue.
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Re: Error when saving baptism ordination
Sorry, but what is GSD?