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Re: Calendar outage?

Posted: Tue Feb 01, 2022 4:23 am
by Biggles
I have just discovered that the issue arises when I access the Calendar, whilst logged into LCR, using the Tools menu the Calendar displays the "Sorry, the requested file does not exist." error message.

However accessing it from the Tools menu on the main Church homepage normal service is resumed! :!:

Re: Calendar outage?

Posted: Tue Feb 01, 2022 10:42 am
by russellhltn
Hmmm. There's an issue accessing the calendar or meetinghouse locator via the header when in the forum. It tries to take you to tech.churchofjesuschrist.org/calendar/ or tech.churchofjesuschrist.org/maps/meetinghouses/.

Re: Calendar outage?

Posted: Tue Feb 01, 2022 4:11 pm
by sbradshaw
russellhltn wrote: Tue Feb 01, 2022 10:42 am Hmmm. There's an issue accessing the calendar or meetinghouse locator via the header when in the forum. It tries to take you to tech.churchofjesuschrist.org/calendar/ or tech.churchofjesuschrist.org/maps/meetinghouses/.
I'm seeing that as well – good catch! I'm guessing it has to do with either the slim Church header or the subdomain, both of which apply to Tech and Leader and Clerk Resources.

Re: Calendar outage?

Posted: Tue Feb 01, 2022 4:53 pm
by TimRiker
I reported it to the header/footer team. They have an open ticket on it. They do not expect to see if fixed until sometime next week.

I could add some redirects on the server itself to work around the issue, but I think I'll wait for a proper fix. The work around is easy, go to the main Church site first, and then pick from the 9 dot menu.

Re: Calendar outage?

Posted: Mon Feb 07, 2022 11:26 am
by TimRiker
The header/footer links for Calendar and Meetinghouse Locator have been updated now. They should be working again on Tech.

Re: Calendar outage?

Posted: Mon Feb 07, 2022 12:06 pm
by sbradshaw
TimRiker wrote: Mon Feb 07, 2022 11:26 am The header/footer links for Calendar and Meetinghouse Locator have been updated now. They should be working again on Tech.
Verified – hooray!

Re: Calendar outage?

Posted: Fri May 13, 2022 5:15 am
by mkoyle
Is everyone else having issues with the calendar this morning? We get a red "system error" message and the stake executive secretary got hundreds of email notifications that events had been cancelled.

Re: Calendar outage?

Posted: Fri May 13, 2022 6:19 am
by Biggles
I'm getting the same error message, but don't know if anything else has happened as a consequence.

Re: Calendar outage?

Posted: Fri May 13, 2022 9:12 am
by sbradshaw
mkoyle wrote: Fri May 13, 2022 5:15 am Is everyone else having issues with the calendar this morning? We get a red "system error" message and the stake executive secretary got hundreds of email notifications that events had been cancelled.
I'm also getting a calendar error today.

Re: Calendar outage?

Posted: Fri May 13, 2022 9:42 am
by kwzl1
I had the same problem last night and this morning "system error."