Member Tools not syncing new ministering assignments with LCR after two weeks
-
- New Member
- Posts: 1
- Joined: Sun Mar 27, 2022 10:55 am
Member Tools not syncing new ministering assignments with LCR after two weeks
I was able to get our new ministering assignments into LCR two weeks ago, and publish them. The Relief Society President was able to do the same a week ago. Both of our assignments are correctly published in LCR. Why is it still showing the old ministering assignments in Member Tools? I synced my Member Tools twice this morning just to be sure that wasn't the issue, and it is not.
-
- Senior Member
- Posts: 2647
- Joined: Sun May 09, 2010 9:16 pm
- Location: Washington, USA
Re: Member Tools not syncing new ministering assignments with LCR after two weeks
Are you running a current version of Member Tools? If not, I recommend you update the app and sync again. It is also possible that the times you synced there was data interruption (especially if you did it on a Sunday). It appears to me that sync problems show up as missing data in the app.
-
- Community Administrator
- Posts: 34485
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Member Tools not syncing new ministering assignments with LCR after two weeks
There's some major problems affecting LCR this weekend. That might be why it's not syncing.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- Senior Member
- Posts: 1090
- Joined: Sun Oct 30, 2016 10:42 pm
- Location: Michigan
Re: Member Tools not syncing new ministering assignments with LCR after two weeks
If you're still experiencing this issue, try logging out of the Tools app, then logging back in using your member info. I found a recent issue where syncing simply wouldn't work for different Tools data, but a log out and then back on did the trick.